Privacy policy

NUP Coffee may collect the following types of data about users:

• First name, last name

• Address and contact information

• Email address and phone number

• Payment and billing information (card information is not stored)

• Order and transaction history

• IP address, cookie data and site usage logs

• Requests, complaints, and messages submitted by the user through the site.

This data will only be processed for the relevant purposes.

Personal data is used for the following purposes:

• Managing order processes

• Payment verification, billing, and logistics processes.

• Meeting customer support and communication requests.

• Improving site experience, performance measurement, and analytics.

• Sending campaign, announcement and marketing communications (with user consent)

• Fulfillment of legal obligations

NUP Coffee may share your personal data with third parties only under the following circumstances:

• Contracted shipping companies for order delivery.

• Relevant banks and payment institutions for payment processing.

• Official institutions and authorities where legally required

• Technology infrastructure providers (hosting, security, analytics services, etc.)

Personal data will never be sold or shared with third parties for commercial purposes without permission.

Personal data is stored in accordance with relevant legislation and until the processing purposes are completed. At the end of this period, the data is securely deleted, anonymized, or destroyed.

NUP Coffee does not save your card information during the payment process.
All payment transactions are processed through secure payment infrastructures certified by PCI DSS.

Our website uses cookies to improve user experience. Cookies may be used for the following purposes:

• Improving site performance

• Remembering user preferences

• Generating traffic and usage statistics

• Optimizing advertising and marketing activities

Users can restrict or completely disable the use of cookies through their browser settings.

Users have the following rights under the Personal Data Protection Law (KVKK):

• To find out whether your personal data is being processed.

• If it has been processed, request information about it.

• To find out if it is being processed for its intended purpose.

• Requesting correction of incorrectly or incompletely processed data.

• Requesting the deletion of data if the purpose of processing it no longer exists.

• To find out which third parties your data has been transferred to.

• The right to object if an unfavorable outcome occurs due to automated processing.

• Requesting a copy of the processed data.

These requests can be submitted to NUP Coffee through the following communication channels.

NUP Coffee takes appropriate technical and administrative security measures to prevent unauthorized access, loss, theft, or malicious use of personal data.

NUP Coffee reserves the right to update this privacy policy.
Updates take effect on the date they are published on the website.

For all requests and questions regarding your personal data:
Email: info@nupcoffee.com
Phone: 0532 421 70 25
Address: Kayışdağı Mah. Şair Veysel Sok. No:2/1A Ataşehir/ISTANBUL